PassJar Support
PassJar turns your gift cards, loyalty cards, coupons and store credits into Apple Wallet passes, and keeps copies of personal documents in a private vault on your iPhone.
Features
- Scan a barcode or QR code with the camera or from a photo
- Create Apple Wallet passes with your own name, colours, logo and photo
- QR, Code 128, PDF417 and Aztec barcodes
- Documents vault for passport, ID and insurance copies, locked with Face ID
- Home Screen and Lock Screen widgets (Pro)
Requirements
- iOS: iOS 26 or later, on iPhone or iPad
- Internet: needed to create a Wallet pass (it is signed by our server). Viewing saved passes and documents works offline.
Frequently Asked Questions
How do I create a pass?
Tap + on the My Passes screen, scan the card's barcode (or choose a photo, or enter
the details by hand), pick a design, then tap Add to Apple Wallet.
What's free and what's in Pro?
Free: up to 3 saved passes, 1 pass added to Apple Wallet and 1 personal document.
PassJar Pro is a one-time purchase — no subscription — that removes those limits and unlocks
widgets. The price is shown in the app in your local currency.
How do I restore my Pro purchase?
Open the Pro screen and tap Restore Purchases, signed in with the same Apple ID you
bought with.
What data leaves my device?
- When you create a Wallet pass, that pass's contents are sent to our signing
server, signed and sent back. The server keeps nothing.
- Usage analytics are sent only if you allow them when the app asks. Change this
any time in Settings → Privacy.
- Feedback you send from the app reaches us and is kept for 180 days.
Personal documents are never uploaded by PassJar. Full details are in our
Privacy Policy.
Can I make a pass for any store's card?
Only for cards, vouchers and memberships you actually hold. PassJar passes are created by you, not
issued by the store, and each one says so on its back. See our
Terms of Use.
Troubleshooting
"Couldn't create the pass"
Check your internet connection and try again. Creating a pass needs to reach our signing server.
"Cannot add to Wallet"
This usually happens when Wallet is restricted in Screen Time, or the device is out of storage.
My saved passes disappeared
Saved passes live on your device. If you deleted the app without a device backup, they can't be
recovered — but anything you added to Apple Wallet is still in Wallet.
Contact Support
When you email us, it helps to include your device model, iOS version, the PassJar version (Settings), and a description or screenshot of the problem.
Links
PassJar — passes for Apple Wallet