Slimreel Support

Welcome to Slimreel Support! Slimreel compresses video right on your device — no upload, no waiting in a queue, no account required.

We typically respond within 48 hours

Contact Us

Email Support

tom.weiss.t@gmail.com

For questions, bug reports, or feature requests.

What Slimreel Does

Slimreel shrinks video files entirely on your device. Pick a target — WhatsApp, email, or a size cap — or a quality tier, and Slimreel estimates the output size before you commit, so you're never guessing. Nothing is ever uploaded to a server: all compression happens locally using on-device video processing.

How to Use Slimreel

  1. Tap Pick a Video and choose a video from your Photos library
  2. Choose a target size (WhatsApp, email, 100 MB) or a quality tier (High, Medium, Small)
  3. Check the live estimated output size shown for your chosen preset
  4. Tap Compress and wait for Slimreel to finish, entirely on-device
  5. Save the result as a new video or replace the original, or share it directly from the result screen

Frequently Asked Questions

Q: Why is my output still large?

A: The Original quality tier is a passthrough tier — it re-encodes at (close to) the source bitrate and resolution, so the output size will be close to the original. To shrink the file, pick a target size (WhatsApp, email, or a custom cap) or a lower quality tier such as Medium or Small instead.

Q: How many videos can I compress for free?

A: The free tier includes 3 compressions per day, with every quality and target-size preset available and no watermark. Slimreel Pro removes the daily limit and adds 4K output and batch compression, for a single one-time payment — never a subscription.

Q: How do I restore my Slimreel Pro purchase?

A: Open Slimreel, go to the Pro / upgrade screen, and tap Restore Purchases. Purchases are tied to your Apple ID, so make sure you're signed in with the same Apple ID used to buy Slimreel Pro.

Q: Does Slimreel need an internet connection?

A: No. Slimreel works completely offline, including in airplane mode — it makes zero network calls of any kind.

Q: Can I compress more than one video at a time?

A: Yes, with Slimreel Pro. Select up to 20 videos at once and Slimreel will work through them one at a time, with a single summary when it's done.

Q: Is my video data private?

A: Yes. Slimreel has no accounts, no analytics, and no servers of its own. Videos are read from and written back to your device's Photos library using Apple's on-device tools and are never uploaded anywhere. See the full Privacy Policy for details.

Troubleshooting

Compression is taking a long time

Compression time depends on the video's length, resolution, and your device's performance, since everything runs on-device. Longer or higher-resolution videos, and older devices, will take longer. Keep the app open and your device unlocked until the process finishes.

"Daily limit reached" message

The free tier allows 3 compressions per day. The limit resets daily, or you can upgrade to Slimreel Pro for unlimited compressions.

Send Us Feedback

Slimreel is actively developed and your feedback shapes what comes next. Whether it's a feature request, a bug report, or just a suggestion, we want to hear from you.