Welcome to Slimreel Support! Slimreel compresses video right on your device — no upload, no waiting in a queue, no account required.
Slimreel shrinks video files entirely on your device. Pick a target — WhatsApp, email, or a size cap — or a quality tier, and Slimreel estimates the output size before you commit, so you're never guessing. Nothing is ever uploaded to a server: all compression happens locally using on-device video processing.
A: The Original quality tier is a passthrough tier — it re-encodes at (close to) the source bitrate and resolution, so the output size will be close to the original. To shrink the file, pick a target size (WhatsApp, email, or a custom cap) or a lower quality tier such as Medium or Small instead.
A: No. Slimreel is a one-time purchase on the App Store, and everything is included: unlimited compressions, every preset, original-resolution output and batch compression. There are no in-app purchases and no subscription.
A: Everything Pro included is now part of the app for everyone, so you keep all of it and there's nothing to restore.
A: No. Compression works completely offline, including in airplane mode. If you allowed usage statistics, the app sends them the next time you're online; you can turn that off in Settings → Privacy.
A: Yes. Select up to 20 videos at once and Slimreel will work through them one at a time, with a single summary when it's done.
A: Yes. Your videos are read from and saved back to your device's Photos library using Apple's on-device tools and are never uploaded anywhere. Slimreel has no accounts. If you allow it when the app first opens, it sends basic usage statistics (app opens and which features you use) tied to a random install ID, never your videos or file names; you can turn that off in Settings. See the full Privacy Policy for details.
Compression time depends on the video's length, resolution, and your device's performance, since everything runs on-device. Longer or higher-resolution videos, and older devices, will take longer. Keep the app open and your device unlocked until the process finishes.
Apple handles all App Store purchases and refunds. You can request a refund at reportaproblem.apple.com.
Slimreel is actively developed and your feedback shapes what comes next. Whether it's a feature request, a bug report, or just a suggestion, we want to hear from you.