Napling Support

Welcome to Napling Support! Napling is the simple, calm way for parents to track their baby's day — feeds, naps, and pumping — with age-based nap guidance, and shareable with the people who help you care.

We typically respond within 48 hours

Contact Us

Email Support

tom.weiss.t@gmail.com

For questions, bug reports, or feature requests.

What Napling Does

Napling lets you log feeds, naps, and pumping in seconds and see them on a clear timeline, with age-based nap-window guidance from your baby's birthdate. Your logs live on your device and in your own private iCloud, and you can optionally share care with a partner or caregiver through iCloud sharing, which is free. Napling has no accounts. It does send optional usage analytics and feedback to a server we operate — see the FAQ below and the Privacy Policy.

Core Features

Frequently Asked Questions

Q: How do nap predictions work?

A: Napling uses your baby's age to show typical wake windows, and with Napling Plus it also learns from your baby's recent naps to suggest when the next nap might be a good idea. These predictions are general guidance only — every baby is different, and Napling's suggestions are not medical advice. Always follow your pediatrician's guidance for your baby's specific needs.

Q: How do I restore my Napling Plus purchase?

A: Open Napling, go to the Plus / upgrade screen, and tap Restore Purchases. Purchases are tied to your Apple ID, so make sure you're signed in with the same Apple ID used to buy Napling Plus.

Q: Is my baby's data private?

A: Your baby's logs — feeds, naps, pumping, birthdate, and photo — are stored on your device and sync through your own private iCloud account, which Napling cannot see; we never receive them. Separately, Napling sends pseudonymous usage analytics to a server we operate. They are on by default and you can turn them off in Settings (you can also delete what was collected there); they include the timing of actions like logging a feed or nap, but not amounts, notes, names, or photos. If you use the in-app feedback form, the text you write is sent to the developer's server and kept for 180 days, and a copy goes to Slack — so please don't include your baby's name or health details. See the full Privacy Policy for details.

Q: How do I set my baby's birthdate to enable predictions?

A: Go to your baby's profile in Settings and enter their birthdate. Napling uses this to show age-based nap-window guidance, and Napling Plus also uses your recent naps to personalize it. Without a birthdate set, the age-based guidance won't appear.

Troubleshooting

A shared entry from my partner isn't showing up

Shared entries sync through iCloud, which can take a few moments. Make sure both devices are signed in to iCloud with an internet connection, and that the caregiver has accepted the sharing invitation.

Widgets aren't updating

Widgets refresh periodically based on iOS's own scheduling. Opening the app briefly will also refresh widget data immediately.

Send Us Feedback

Napling is actively developed and your feedback shapes what comes next. Whether it's a feature request, a bug report, or just a suggestion, we want to hear from you.